Which of these jobs would normally require emotional labour?
A)Bill collector
B)Bank teller
C)Funeral director
D)Disney World employee dressed up as Mickey Mouse.
E)All of the answers are correct.

Question

Quizplus · Accepted Answer

All of these jobs require emotional labour because they involve managing and sometimes suppressing personal feelings in order to fulfill the emotional expectations of a role or job. Bill collectors must remain calm and professional even in tense situations, bank tellers need to maintain a friendly and helpful demeanor, funeral directors must exhibit empathy and supportiveness, and Disney World employees, especially those in character roles, must consistently display the joy and enthusiasm associated with their characters, regardless of their personal feelings.

Which of These Jobs Would Normally Require Emotional Labour