Management of others' emotions is
A) the opposite of employability, the psychological contract.
B) an outcome of emotional dissonance.
C) a negative, highly activated emotion.
D) the highest level of emotional intelligence.
E) one of three types of organizational commitment.
Correct Answer:
Verified
Q150: Which of the following types of people
Q151: Involves modifying behaviour to be consistent with
Q152: Managing our emotions and the emotions of
Q153: Emotional labour is defined as any situation
Q154: Emotional labour refers to
A)the tendency to change
Q156: Self-awareness is the _ level of _
A)highest;
Q157: Which of these jobs would normally require
Q158: Emotional dissonance occurs when
A)we work with someone
Q159: Claude is usually able to calm employees
Q160: Emotional intelligence is best described as
A)a personality
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