In the communication process, filtering occurs when
A)people delete or delay negative information, or use words that make the message sound more favourable.
B)the receiver removes noise from the communication process so that the sender's message is more accurately understood.
C)an organization is able to prevent grapevine communication by sending the information more quickly through newsletters and other formal communication channels.
D)the sender carefully selects words that the receiver is most likely to understand correctly.
E)the receiver avoids receiving messages from a sender, such as by avoiding the person or deliberately not reading e-mail messages.

Question

Quizplus · Accepted Answer

Filtering occurs when people intentionally manipulate the information they send or receive to make it more favorable or to avoid negative consequences. This can include deleting or delaying negative information or selecting specific words to make the message more appealing.

In the Communication Process, Filtering Occurs When