The salesperson meets the customer for the first time in the ________ step of the selling process.
A)prospecting
B)qualifying
C)pre-approach
D)approach
E)presentation

Question

Quizplus · Accepted Answer

The approach step is the first step of the actual selling process where the salesperson meets the customer for the first time. During this step, the salesperson greets the customer, establishes rapport, and sets the tone for the rest of the sales interaction. Prospecting and qualifying are steps that occur before the actual selling process begins, while the pre-approach and presentation steps come after the approach.

The Salesperson Meets the Customer for the First Time in the ________