Third-party interventions are defined in terms of their
A)assertiveness and cooperativeness.
B)level of process control and level of decision control.
C)consequences for the organization.
D)arbitrariness and firmness.
E)differentiation and interdependence.

Question

Quizplus · Accepted Answer

Third-party interventions are defined by their level of process control, which refers to the extent to which the third party controls the communication, procedures, and interactions among disputing parties, and their level of decision control, which indicates the degree to which the third party has authority to decide the outcome of the dispute.

Third-Party Interventions Are Defined in Terms of Their