Question 1

It is important to use a great deal of technical jargon in all business messages to build credibility with the reader.

Accepted Answer

Jargon, the specialized language of a particular profession or industry, has a bad reputation, but it's not always bad. Using jargon is usually an efficient way to communicate within the specific groups that understand these terms.

Question 2

Rewrite the following paragraph using the "you" attitude: Highstreet Shoes has the best products for the best prices in town.We offer shoes for every possible activity,from casuals to formals,for work or play.Our customers consistently report the highest satisfaction levels.The salespeople at our stores are familiar with the entire range of shoes and can help our customers choose the best option for them.We are located at most major malls and shopping centers and even have an online store,for customer convenience.Our returns policy allows product returns within 90 days of purchase,in their original packaging.Kindly note that no returns will be accepted after 90 days.

Accepted Answer

The answer of Rewrite the following paragraph using the "you"...

Question 3

Briefly describe at least four word processing capabilities that can help business writers shape their writing.

Accepted Answer

The answer of Briefly describe at least four word processing...

Question 4

Discuss the various types of biases and methods to avoid these.

Accepted Answer

The answer of Discuss the various types of biases and...

Question 5

The words "kick," "increase," "dog," and "desk" are examples of abstract words.

Accepted Answer

A concrete word stands for something you can touch, see, or visualize. Most concrete terms are anchored in the tangible, material world. "Kick," "increase," "dog," and "desk" are concrete words.

Question 6

Autocompletion software is essentially the same thing as autocorrection software.

Accepted Answer

Autocompletion inserts a ready-made block of text when you type the first few characters. Autocorrection instantly corrects spelling and punctuation errors as you type.

Question 7

List four methods of using transitions to help make paragraphs coherent.

Accepted Answer

The answer of List four methods of using transitions to...

Question 8

Small,numerous,near,and good are all examples of concrete words.

Accepted Answer

An abstract word expresses a concept, quality, or characteristic that is intangible. Small, numerous, near, and good are abstract words.

Question 9

Topic sentences are generally more specific than support sentences.

Accepted Answer

Support sentences are generally more specific than the topic sentence.

Question 10

Echoing a word from a previous sentence is one way to establish a transition.

Accepted Answer

Echoing a word or phrase from a previous paragraph or sentence is a way of establishing transition.

Question 11

Read the following paragraph and add transitions to connect ideas and sentences:
The world is getting smaller every day.Most people use electronic gadgets for communication.Distances between countries are shrinking daily.Travel is easier than ever before.Road and rail transit is too slow for modern travelers.Air travel is quick and easy.Cultural and social boundaries are blurring.Ideas,languages,and popular culture spread across the globe almost instantly.National cultures are making way for a unified global culture.Technology has played a major part in globalization.

Accepted Answer

The answer of Read the following paragraph and add transitions...

Question 12

Janie is new to a job in a large company in which most work interactions take place via email.She needs to know how to decide the tone and structure for her emails.Explain what she can do to improve her emails,and what she should avoid.

Accepted Answer

The answer of Janie is new to a job in...

Question 13

To draw attention to important ideas in a sentence,they should be placed at the beginning or at the end of the sentence.

Accepted Answer

If you want to emphasize the idea expressed in the dependent clause, put that clause at the end of the sentence (the most emphatic position)or at the beginning (the second most emphatic position).

Question 14

Joanna is the Sales Manager for Amco Products.Andrew,one of the salesmen reporting to her,has not met his targets for the month.Joanna must send him an official email asking him to explain his poor performance.She doesn't want to sound accusatory,but hopes that the email will encourage him to improve.Write the email using either the active or the passive voice and explain your choice.

Accepted Answer

The answer of Joanna is the Sales Manager for Amco...

Question 15

James Sharp has to write a formal email to Mark Simpson,his manager,explaining that he has to take a few days' leave.He must also send an email to Joan Sanders,his colleague,discussing what has to be done and the tasks that need to be completed during his absence.In what way will the two emails be different? Discuss the differences in tone between the two and how James can achieve this.

Accepted Answer

The answer of James Sharp has to write a formal...

Question 16

Jargon is an efficient way to communicate within the specific groups that understand these terms.

Accepted Answer

Jargon, the specialized language of a particular profession or industry, has a bad reputation, but it's not always bad. Using jargon is usually an efficient way to communicate within the specific groups that understand these terms.

Question 17

Rewrite the following passage in the passive voice: The library committee has decided to allot 35 percent of the library's yearly grant to the purchase of new computers and computer hardware.The committee decided to increase its purchase of new technology as these facilities are popular among its patrons.Approximately 75 percent of library patrons use the surfing and email facilities.Borrowing rates for books,magazines and DVDs have decreased sharply over the past few years.The library committee has therefore decided to focus on new technology to attract the new generation.

Accepted Answer

The answer of Rewrite the following passage in the passive...

Question 18

A compound sentence has one main clause and one subordinate clause.

Accepted Answer

A complex sentence has one main clause and one subordinate clause.

Question 19

Brad wants to set up a catering business from his home.He needs to publicize his business and build his credibility with potential customers.Explain how Brad can build his credibility with the help of concrete examples.

Accepted Answer

The answer of Brad wants to set up a catering...

Question 20

A compound-complex sentence has two main clauses and at least one dependent clause.

Accepted Answer

A compound-complex sentence has two main clauses and at least one dependent clause.

Quiz 4: Writing Business Messages

It is important to use a great deal of technical jargon in all business messages to build credibility with the reader.

Briefly describe at least four word processing capabilities that can help business writers shape their writing.

Discuss the various types of biases and methods to avoid these.

The words "kick," "increase," "dog," and "desk" are examples of abstract words.

Autocompletion software is essentially the same thing as autocorrection software.

List four methods of using transitions to help make paragraphs coherent.

Small,numerous,near,and good are all examples of concrete words.

Topic sentences are generally more specific than support sentences.

Echoing a word from a previous sentence is one way to establish a transition.

Janie is new to a job in a large company in which most work interactions take place via email.She needs to know how to decide the tone and structure for her emails.Explain what she can do to improve her emails,and what she should avoid.

To draw attention to important ideas in a sentence,they should be placed at the beginning or at the end of the sentence.

Jargon is an efficient way to communicate within the specific groups that understand these terms.

A compound sentence has one main clause and one subordinate clause.

Brad wants to set up a catering business from his home.He needs to publicize his business and build his credibility with potential customers.Explain how Brad can build his credibility with the help of concrete examples.

A compound-complex sentence has two main clauses and at least one dependent clause.