Which of the following is a strategy for routine replies and positive messages?
A)using the indirect approach
B)introducing your main idea in the body of the message
C)opening with an interesting fact or question
D)embedding any negative information in a favorable context
E)assuming that your audience will generally not be interested in your message

Question

Quizplus · Accepted Answer

D)If your routine message is mixed and must convey mildly disappointing information, put the negative portion of your message into as favorable a context as possible.

Which of the Following Is a Strategy for Routine Replies