Routine replies and positive messages should close with ________.
A)a sincere apology for the trouble caused
B)information highlighting a benefit to the audience
C)a detailed explanation of the request
D)a mention of the consequences of non-compliance
E)information about negative aspects of the request, if any

Question

Quizplus · Accepted Answer

B)Your message is more likely to succeed if it leaves your readers with the feeling that you have their best interests in mind. You can accomplish this by highlighting a benefit to the audience or by expressing appreciation or goodwill.

Routine Replies and Positive Messages Should Close with ________