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Carlaura's Creamery Laura Brooke, CEO of Carlaura's Creamery Is Considering Restructuring the Restructuring

Question 147

Multiple Choice

Carlaura's Creamery
Laura Brooke, CEO of Carlaura's Creamery is considering restructuring the creamery, expanding the number of fat free alternatives and changing departments. The employees are comfortable with the current structure, which has been in place for the past 16 years. She believes that the current department structure has created a very cohesive group, which has an adverse impact on efficiency and productivity. How can Laura overcome employee resistance?
-Refer to Carlaura's Creamery. If regulatory compliance by the end of the month forces Laura to implement changes immediately which strategy should Laura use for overcoming resistance to change?


A) Facilitation and support
B) Explicit and implicit coercion
C) Manipulation and co-optation
D) Education and commitment
E) Participation and involvement

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