Managers should use subjective measures when ________.
A) work activities cannot be expressed in quantifiable terms
B) work activities are critical to the organization
C) organizational processes and activities are complex
D) immediate managerial action is required

Question

Quizplus · Accepted Answer

Subjective measures are suitable when work activities cannot be expressed in quantifiable terms, such as team morale or creativity. When work activities are critical to the organization, organizational processes and activities are complex, or immediate managerial action is required, objective measures should be used.

Managers Should Use Subjective Measures When ________