Question 1

The ________ text box contains the address of other people who will receive copies of the e-mail.

Accepted Answer

The Cc field (carbon copy) is where you can include other recipients who will receive a copy of the email. The To field is where you put the main recipient's email address, while the From field is where you put your own email address. The Cdd field is not a valid email field.

Question 2

Until deleted messages are permanently deleted,they are stored in the ________ folder.

Accepted Answer

Deleted messages are stored in the "Deleted Items" folder until they are permanently deleted.

Question 3

The pane that displays the text of a selected message,appointment,contact,or task is called the ________ Pane.

Accepted Answer

The pane that displays the text of a selected message, appointment, contact, or task is called the Reading Pane. Therefore, option D is the correct answer. The other options (Task pane, Navigation pane, E-mail pane) are incorrect as they do not refer to the specific pane that displays the text of a selected message, appointment, contact, or task.

Question 4

Options to add vivid colors,active graphics,and background images that are not available in stationery are available in ________.

Accepted Answer

Themes offer a variety of options to add vivid colors, active graphics, and background images that are not available in stationery. WordArt is a feature to add stylized text, SmartArt is a feature to create diagrams and Art gallery is a collection of pre-made images.

Question 5

A group of characters that works in combination with your user name to prevent unauthorized access by others is called a(n)________.

Accepted Answer

A group of characters that works in combination with your user name to prevent unauthorized access is called a password. The other options, user name, identifier, and code name, are all related to user identification but do not specifically address the need for preventing unauthorized access.

Question 6

A unique word that identifies you to the mail server is your ________.

Accepted Answer

The user name is a unique identifier that is used to recognize and distinguish you from other users on the mail server. It is usually created by the user or provided by the mail service provider during registration. The password, on the other hand, is a security measure used to protect your account and prevent unauthorized access. The other options (code name and identification name) are not commonly used terms in this context.

Question 7

The ________ folder keeps a copy of all the e-mails you send.

Accepted Answer

The Sent Items folder is where a copy of all the emails you have sent is kept. The Drafts folder is where you can save incomplete messages you are working on. The Outbox folder holds outgoing mail that hasn't yet been sent. The Deleted Items folder is where deleted emails are moved to.

Question 8

The component of Outlook that contains panes,folders,and tools for managing e-mail is called the ________ component.

Accepted Answer

The e-mail component of Outlook contains panes, folders, and tools for managing e-mails. The Contacts component contains panes, folders, and tools for managing contacts, the Task component contains panes, folders, and tools for managing tasks, and the Calendar component contains panes, folders, and tools for managing events and appointments.

Question 9

Outlook provides the option to use ________ which has preset colors,fonts,and effects.

Accepted Answer

The answer of Outlook provides the option to use ________...

Question 10

Messages you have written that have not yet been sent are kept in the ________ folder.

Accepted Answer

The Outbox folder is where messages you have written but not yet sent are stored until they are ready to be sent.

Question 11

One advantage to sending e-mail is that e-mails are ________.

Accepted Answer

E-mails have the advantage of being delivered almost instantly anywhere in the world via the Internet.

Question 12

If you need to document an e-mail by sending a copy to your supervisor without the main recipient knowing your supervisor is getting a copy,you would put your supervisor's e-mail address in the ________ box.

Accepted Answer

Bcc stands for Blind Carbon Copy and recipients in the Bcc field do not appear in the email header. This means that the main recipient will not know that a copy of the email has been sent to your supervisor. This is the best option for documenting the email without creating any awkwardness or conflict with the main recipient.

Question 13

The To box contains the ________ of the recipient.

Accepted Answer

The To box in an email contains the e-mail address of the recipient. It is where you put the address of the person or people who will receive the email.

Question 14

Mail sent through the U.S Postal Service is sometimes called ________.

Accepted Answer

The term "snail mail" is commonly used to refer to the traditional method of sending mail through the postal service, due to its slower speed compared to electronic forms of communication. Options A and B are too specific to cover all types of mail sent through the postal service, and option D is not a commonly used term.

Question 15

Mail servers may block e-mails with attached file types with ________ enabled.

Accepted Answer

Mail servers often block emails with attachments that contain macros due to the potential for these macros to carry malware or viruses.

Question 16

To compose a new e-mail,click ________.

Accepted Answer

"New E-mail" is the standard term used in most email services and clients for creating a new email message. This option is available on the Home tab, which is a common location for creating new messages in various email clients.

Question 17

A special computer that servers as a post office and enables you to receive your e-mails and delivers the messages you send is called a(n)________.

Accepted Answer

Both A and B are correct as they describe the same type of computer that specifically handles the sending and receiving of emails. C) message server and D) host server do not specifically refer to email processing and are therefore not the correct choice.

Question 18

Unfinished messages are saved in the ________ folder.

Accepted Answer

Unfinished messages are saved in the Drafts folder, where you can access them later to finish composing and send them. The Outbox folder contains messages that are in the process of being sent, while the Inbox folder contains received messages. The Deleted Items folder contains messages that have been deleted but not yet permanently removed.

Question 19

Each of the four major components of Outlook contains a ________ and toolbars.

Accepted Answer

The Ribbon is a graphical interface that contains tabs, groups, and tools specific to each major component of Outlook (Mail, Calendar, People, and Tasks). It replaces the traditional menu and toolbar system and is designed to make it easier to find and use the various features and functions within Outlook.

Question 20

A(n)________ allows you to compose,send,and receive e-mail messages.

Accepted Answer

A mail client is a software application that allows you to compose, send, and receive email messages. Examples include Microsoft Outlook, Gmail, and Apple Mail. A host server is a general term and doesn't specifically relate to email. An email server typically refers to the server software that handles email communication, but it isn't used to compose or read emails directly. A message server isn't a commonly used term in the context of email.

Quiz 13: Microsoft Office Outlook 2010, workshop 1: Communicating With E-Mail, and Managing Contacts, calendars, and Tasks