Which of the following is a good way for a supervisor to deal with difficult people?
A) Give them two oral warnings, then terminate them.
B) Always take time to listen to their side of the story.
C) Threaten to transfer them to another department.
D) Ignore them.

Question

Quizplus · Accepted Answer

It is important for a supervisor to always take the time to listen to difficult people's side of the story. This allows the supervisor to gain a better understanding of the situation and address the issue in a more effective manner. Simply ignoring or threatening them can escalate the situation and potentially create a hostile work environment. Termination should only be used as a last resort after all other options have been exhausted.

Which of the Following Is a Good Way for a Supervisor