A Manager Can Impact How an Employee Reacts to a Perceived

A manager can impact how an employee reacts to a perceived injustice most greatly by:

A) eliminating any type of formal grievance process.
B) establishing an open and trusting relationship with the employee.
C) having set office hours so employees know when they are available.
D) conducting an employee satisfaction survey and following up with staff only if issues are identified.
E) completing exit interviews with those identified as top performing employees.