When changing dentists,the patient was required to pay for a new set of X-rays.This type of switching cost is referred to as:
A)performance costs.
B)loyal customer discounts.
C)emotional costs.
D)cognitive costs.
E)transaction costs.

Question

Quizplus · Accepted Answer

This is an example of transaction costs, as the patient had to pay for a new set of X-rays as part of the process of switching to a new dentist.

When Changing Dentists,the Patient Was Required to Pay for a New