One of the advantages of requiring employees to wear uniforms is that it reduces the customer's perception of:
A) intangibility.
B) inseparability.
C) heterogeneity.
D) socialization.
E) perishability.
Correct Answer:
Verified
Q2: The _ model helps explain the effects
Q3: Which of the following is NOT an
Q4: When developing servicescapes,firms recognize that their physical
Q5: All of the following are components of
Q6: Consumer responses to environmental stimuli are characterized
Q7: In a(n) _ environment,the service employees are
Q8: Consumers who seek convenience over price and
Q9: Cognitive responses to the firm's servicescape include
Q10: Which of the following is NOT an
Q11: _ is the study of the use
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