Question 1

At present,how many people in North American are or will be employed in business or industry?

Accepted Answer

The answer of At present,how many people in North American...

Question 2

Jesse is making a detailed description of the skills,knowledge,and activities required by a particular job in his company.Jesse is

Accepted Answer

Jesse is describing the skills, knowledge, and activities required by a particular job in his company, which is the process of performing a job analysis. A career assessment involves analyzing an individual's skills and interests in relation to potential career paths, implementing job enrichment involves adding new challenges or responsibilities to an existing job to increase job satisfaction, and a vocational interest assessment involves assessing an individual's interests to determine potential career paths.

Question 3

Her fellow employees consider Arica to be helpful,conscientious,and courteous.Arica does not gossip,complain or make small problems into bigger ones.She always attends voluntary and mandatory meetings in order to keep herself informed about organizational issues.Arica is displaying the characteristics of

Accepted Answer

Arica is displaying organizational citizenship behavior by going beyond her job requirements and contributing positively to the organization. She is helpful, conscientious, and attends meetings to stay informed. She also does not engage in negative behaviors like gossiping or complaining. This demonstrates a willingness to promote the organization's goals and culture.

Question 4

A job analysis involves all of the following EXCEPT

Accepted Answer

A job analysis is not the last step in personnel selection, rather it is conducted as a prerequisite to personnel selection to identify the essential duties, tasks, and responsibilities required for a particular job. Therefore, option C is incorrect. The other options (A, B, D) are all methods used in conducting a job analysis.

Question 5

Perceived threats to one's self-esteem and feeling that one has been treated unfairly can lead to

Accepted Answer

Perceived threats to one's self-esteem and feeling unfairly treated can manifest in workplace anger, also known as "desk rage." This may involve acting out or aggressive behavior towards coworkers or management.

Question 6

Richard stormed out of the meeting at work and went home,but came back an hour later.The best way that his organization can deal with this situation so that it is less likely to happen again with Richard or any other employee is to

Accepted Answer

Openly confronting the problems Richard was angry about and showing a capacity for forgiveness would be the best approach in handling the situation. This will not only address the issues that caused Richard to storm out of the meeting but also demonstrate the organization's commitment to resolving conflicts in a constructive way. Firing or reprimanding Richard severely will only create a hostile work environment and could potentially harm the organization's reputation. Ignoring the outburst would also be inappropriate as it would send a message that such behavior is acceptable.

Question 7

Personnel selection begins with

Accepted Answer

Personnel selection should begin with a job analysis, which involves identifying the key duties, tasks, and responsibilities of a job and the knowledge, skills, and abilities required to perform it successfully. This information serves as the basis for developing selection criteria and designing selection procedures. Gathering biodata and conducting aptitude testing are potential selection procedures that come later in the process. Analyzing benefits is not directly related to personnel selection.

Question 8

LaKeisha will be interviewing expert workers and observing jobs as these workers perform them in order to describe the skills needed for each job.LaKeisha is most likely performing

Accepted Answer

LaKeisha is conducting job analyses by interviewing expert workers and observing the skills needed for each job. Job analyses involve gathering information about the duties, skills, knowledge, and abilities required for a particular job.

Question 9

Employees who show organizational citizenship tend to

Accepted Answer

Organizational citizenship refers to behavior exhibited by employees that goes above and beyond their job duties, such as volunteering for extra projects, helping colleagues, and promoting a positive workplace culture. Employees who exhibit organizational citizenship tend to fit well into the culture of the organization, which is why choice A is the best answer. Choices B and C are not necessarily true for employees who exhibit organizational citizenship.

Question 10

Healthy organizations promote well-being by doing all of the following EXCEPT

Accepted Answer

Encouraging competition among departments can actually promote unhealthy stress and tension within an organization. Healthy organizations instead promote teamwork and collaboration.

Question 11

An employee who makes positive contributions to the success of an organization in ways that go beyond his or her job description is exhibiting

Accepted Answer

Organizational citizenship refers to actions taken by an employee that are not necessarily part of their job description but contribute to the success of the organization, such as volunteering for tasks outside their role or providing ideas for process improvement. This behavior is beneficial for the overall success and culture of the organization.

Question 12

Job analyses involve all of the following tasks EXCEPT

Accepted Answer

Job analyses do not involve evaluating the biodata of job candidates. Instead, they focus on identifying the tasks, duties, and responsibilities of a job, as well as the necessary knowledge, skills, and abilities of employees who perform those jobs. This information is important for developing job descriptions, setting performance expectations, and selecting and training employees.

Question 13

A branch of industrial-organizational psychology that is concerned with testing,selection,placement,and promotion of employees is called __________ psychology.

Accepted Answer

Personnel psychology is specifically focused on the testing, selection, placement, and promotion of employees within an organization. Behavioral psychology is a broader field that encompasses the study of human behavior in a variety of settings, not just within the workplace. Comparative psychology is concerned with the study of animal behavior and how it relates to human behavior. Psychometric psychology is primarily focused on the development and use of psychological tests and measurements.

Question 14

Regarding employees who show organizational citizenship,which of the following statements is FALSE?

Accepted Answer

Employees who show organizational citizenship are typically regarded as valuable assets to the company, as they go above and beyond their job duties and contribute to the success of the organization in a variety of ways. They display positive attitudes, good sportsmanship, and keep themselves informed about company happenings. They are not regarded as troublemakers by their fellow employees.

Question 15

Which of the following involves finding out what tasks are required in a job and what qualities are needed for success in that job?

Accepted Answer

Job analysis involves identifying the tasks and responsibilities of a specific job, as well as the skills, knowledge, and abilities required for success in that job. This information can be used to develop job descriptions, set performance standards, and hire or train employees. Career assessment and vocational interest assessment are more focused on identifying an individual's interests and strengths in relation to potential career paths, while job enrichment involves enhancing the quality of a job by increasing the level of responsibility and autonomy assigned to an employee.

Question 16

Carolyn has a master's in psychology and is working for a car manufacturer.Her job will involve the selection,hiring,and placement of new employees.Carolyn is working in the field of __________ psychology.

Accepted Answer

Personnel psychology focuses on the selection, training, and placement of employees in the workplace. As Carolyn's job involves these tasks, she is working in the field of personnel psychology. The other choices are not relevant to her job responsibilities. Environmental psychology focuses on the relationship between individuals and their physical environments, comparative psychology focuses on the study of animal behavior, and behavioral psychology focuses on the study of observable behavior in humans and animals.

Question 17

Common triggers for "desk rage," or workplace anger listed in the text include all of the following EXCEPT

Accepted Answer

The article lists several common triggers for desk rage, including threats to one's self-esteem, feeling that one has been treated unfairly, and work-related conflicts. Chronic mental illness is not listed as a trigger.

Question 18

Personnel psychology is a branch of

Accepted Answer

Personnel psychology is a subfield of industrial-organizational psychology that focuses on the psychological analysis of human resource management, including hiring, training, performance evaluation, and career development. Its main goal is to understand and enhance people's work-related behaviors, attitudes, and competencies, and to facilitate the optimal utilization and satisfaction of employees in the workplace. Option B refers to a different area of psychology called comparative psychology, which deals with the study of animal behavior and cognition. Option C pertains to social psychology, which explores the psychological mechanisms underlying social behavior, attitudes, and influence. Option D relates to consumer psychology, which investigates the psychological factors that drive consumer behavior and decision-making, and provides insights into marketing strategies and product design.

Question 19

Regarding workplace anger and caring organizations,which of the following statements is FALSE?

Accepted Answer

Encouraging competition within an organization can actually increase workplace anger and complaints, as employees may feel they are not being treated fairly or may become overly focused on winning at all costs. Encouraging cooperation and collaboration, on the other hand, can help reduce workplace anger and improve overall productivity.

Question 20

Healthy organizations promote well-being by doing all of the following EXCEPT

Accepted Answer

Providing disciplinary actions and mandatory counseling for those who chronically complain or blame others does not promote well-being as it may create a culture of fear and punishment rather than one of support and growth. The other options promote a positive and supportive work culture that promotes well-being.

Quiz 18: A: Applied Psychology

At present,how many people in North American are or will be employed in business or industry?

Jesse is making a detailed description of the skills,knowledge,and activities required by a particular job in his company.Jesse is

A job analysis involves all of the following EXCEPT

Perceived threats to one's self-esteem and feeling that one has been treated unfairly can lead to

Richard stormed out of the meeting at work and went home,but came back an hour later.The best way that his organization can deal with this situation so that it is less likely to happen again with Richard or any other employee is to

Personnel selection begins with

LaKeisha will be interviewing expert workers and observing jobs as these workers perform them in order to describe the skills needed for each job.LaKeisha is most likely performing

Employees who show organizational citizenship tend to

Healthy organizations promote well-being by doing all of the following EXCEPT

An employee who makes positive contributions to the success of an organization in ways that go beyond his or her job description is exhibiting

Job analyses involve all of the following tasks EXCEPT

A branch of industrial-organizational psychology that is concerned with testing,selection,placement,and promotion of employees is called __________ psychology.

Regarding employees who show organizational citizenship,which of the following statements is FALSE?

Which of the following involves finding out what tasks are required in a job and what qualities are needed for success in that job?

Carolyn has a master's in psychology and is working for a car manufacturer.Her job will involve the selection,hiring,and placement of new employees.Carolyn is working in the field of __________ psychology.

Common triggers for "desk rage," or workplace anger listed in the text include all of the following EXCEPT

Personnel psychology is a branch of

Regarding workplace anger and caring organizations,which of the following statements is FALSE?

Healthy organizations promote well-being by doing all of the following EXCEPT