When Dharmesh Shah, the chief technology officer (CTO) of HubSpot.com, traded jobs with Paul English, the CTO of Kayak.com, he was
A) implementing the internal business perspective of the balanced scorecard.
B) using job swap as a means of benchmarking.
C) using job swap as a means of budgeting.
D) using job swap as a means of implementing Six Sigma.
Correct Answer:
Verified
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