The textbook introduces four main approaches to conducting job analysis. Which of the following approaches would you NOT likely use to collect information on the teller role at an existing Canadian bank?
A) Observe several bank tellers performing their jobs.
B) Perform a functional job analysis.
C) Interview several tellers at a local branch.
D) Provide questionnaires to several tellers.

Question

Quizplus · Accepted Answer

Performing a functional job analysis may not be necessary for collecting information on the teller role, especially if the goal is to identify the knowledge, skills, and abilities required for the job. The other three approaches (observation, interviews, and questionnaires) are all appropriate for collecting information on the teller role at an existing Canadian bank.

The Textbook Introduces Four Main Approaches to Conducting Job Analysis