Which of the following is NOT key to Total Quality Management?

Name: Which of the following is NOT key to Total Quality Management?
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Large-scale redesign is not key to Total Quality Management as it goes against the principle of incremental improvement. Total Quality Management focuses on continuous and small changes, rather than large-scale redesigns. The other three options, customer focus, employee involvement, and incremental improvement, are key principles of Total Quality Management.

Which of the Following Is NOT Key to Total Quality