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Which of the Following Statements About Product Returns Is Most

Question 28

Multiple Choice

Which of the following statements about product returns is most likely FALSE?


A) Restocking fees are intended to offset the costs of handling returns.
B) Processing Web returns costs significantly less than handling store returns.
C) Most firms take 1-2 months to move a returned product back into the market.
D) Third-party logistics firms handle receiving, checking, and repackaging returned products.
E) Retailers tend to invest more than manufacturers in reverse logistics management technologies.

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