Which of the following is LEAST likely a characteristic of services?
A) primarily intangible
B) homogenous nature
C) value through timeliness
D) value through convenience
E) consumable when produced

Question

Quizplus · Accepted Answer

Services are typically heterogeneous in nature, meaning they can vary from one provider or experience to another. The other options are all common characteristics of services. Services are primarily intangible, meaning they cannot be touched or seen, but rather experienced. They often provide value through timeliness (e.g. quick shipping) or convenience (e.g. online ordering). Services are not typically consumable when produced like a physical good would be.

Which of the Following Is LEAST Likely a Characteristic of Services