The fact that a service cannot be touched,seen,or patented refers to its ________.
A) perishability
B) tangibility
C) homogeneity
D) intangibility
E) heterogeneity

Question

Quizplus · Accepted Answer

The fact that a service cannot be touched, seen or patented refers to its intangibility. Services are intangible in nature and cannot be seen, touched or felt like physical products.

The Fact That a Service Cannot Be Touched,seen,or Patented Refers