Which term refers to the idea that relational states belong to organizations and outlive personnel turnover?
A) Organizational memory
B) Idiosyncratic investment
C) Organizational culture
D) Relationship velocity
E) Relationship balance

Question

Quizplus · Accepted Answer

Organizational memory refers to the idea that relational states, such as processes and routines, belong to organizations and outlive personnel turnover. It is the idea that an organization can remember and retain knowledge and experience even as individual employees come and go. Idiosyncratic investment, on the other hand, refers to the unique skills and knowledge that employees bring to their jobs, which can be lost when they leave the organization. Organizational culture refers to the shared values, beliefs, and behaviors that define the character of an organization, while relationship velocity and balance are not related to the concept of relational states belonging to organizations.

Which Term Refers to the Idea That Relational States Belong