The process of defining, measuring, appraising, providing feedback on, and improving performance is called:
A) MBO (Management by Objectives)
B) a control system
C) performance management
D) performance appraisal

Question

Quizplus · Accepted Answer

Performance management involves all aspects of managing an individual's performance and includes defining performance expectations, measuring and appraising performance, providing feedback, and improving performance. MBO (Choice A) is a specific method for setting and achieving goals. A control system (Choice B) is a system for monitoring and controlling organizational processes to ensure they are meeting desired objectives. Performance appraisal (Choice D) is a component of performance management but does not encompass all aspects of the process.

The Process of Defining, Measuring, Appraising, Providing Feedback On, and Improving