Defensive communication can lead to:
A)a productive work environment
B)successful problem solving
C)strained working relationships
D)task efficiency

Question

Quizplus · Accepted Answer

Defensive communication is always characterized by people feeling threatened and their need to protect themselves. The result is often a strained working relationship, as the person on the receiving end of such communication can feel attacked, unseen, or unappreciated. This type of communication often leads to a lack of trust and an inability to work collaboratively, hindering problem-solving and task efficiency. Therefore, the best choice is C only.

Defensive Communication Can Lead To