You witness an incident at work where a supervisor loudly criticizes an employee in front of several other employees.Later, you learn that the employee didn't make any mistake.The supervisor's communication is an example of:
A)nondefensive communication
B)a territorial space violation
C)paralanguage
D)dominant defensiveness

Question

Quizplus · Accepted Answer

The supervisor's behavior of loudly criticizing the employee in front of other employees is an example of dominant defensiveness. This type of communication is characterized by aggression, lack of empathy, and a need to control or dominate others. In this case, the supervisor may have felt threatened by the employee in some way (e.g. their competence, assertiveness, or popularity), and used criticism as a way to exert power and assert their authority. However, since the employee did not make any mistake, the supervisor's behavior was unjustified and harmful to their relationship and morale.

You Witness an Incident at Work Where a Supervisor Loudly