Vulture Pvt.Ltd. ,an insurance company,uses instant messaging to get information about the needs of consumers.The company also conducts regular polls regarding various schemes it offers,on its official website.By engaging in these practices,Vulture Pvt.Ltd.is involved in:
A)product promotion and branding.
B)customer insight.
C)conducting transactions.
D)product return and disposal.

Question

Quizplus · Accepted Answer

Vulture Pvt.Ltd. is using instant messaging and conducting polls to gather information about the needs and preferences of consumers. This helps the company gain customer insights, which is important for making informed decisions and improving its products and services.