Positron Pvt.Ltd. ,a telecommunications and broadband company,helped a consumer to install antivirus software in his PC by providing him step-by-step instructions through the instant messaging service available on the website of Positron.Which of the following was the broadband company engaged in?
A)Delivering digital products
B)Conducting transactions
C)Product promotion and brand building
D)Customer service and support

Question

Quizplus · Accepted Answer

The broadband company was engaged in customer service and support by providing step-by-step instructions to help the consumer install antivirus software in his PC.