When a customer says he wants to look at the competitor's products,a salesperson should:

Question

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A good salesperson should always prioritize the customer's needs and preferences. If the customer wants to look at the competitor's products, it is important to provide them with the necessary information and help them make an informed decision. Putting down the competitor's product or giving a price discount may seem desperate and unprofessional. Instead, a salesperson should highlight the unique features and benefits of their own product and provide a comparison chart to help the customer make a decision. This approach builds trust with the customer and shows that the salesperson has their best interests in mind.

When a Customer Says He Wants to Look at the Competitor's