CRM systems usually contain information from which of the following sources?
A)notes entered by customers
B)hard copies of letters sent to companies
C)bank records from the company
D)records of the competitors' customers
E)call notes entered by salespeople

Question

Quizplus · Accepted Answer

CRM systems typically contain information entered by salespeople during phone calls or meetings with customers, as this helps to track the customer's history of interactions with the company. The other options (A, B, C, and D) are less relevant as they do not provide direct insights into customer interactions with the company.

CRM Systems Usually Contain Information from Which of the Following