Angie Meecham works at the CosMetRx counter at a high-end department store.Her job is to give prospects a facial and makeover using CosMetRx products and then sell them the products she used.Angie always says that she's "in the business of making women feel good about how they look."
-Since the majority of Angie's prospects are strangers who walk up to her counter out of the blue,what is the most important preparation Angie should do for the presentation?
A)learn her products and how to give excellent facials and makeovers
B)practice the standardized presentation script
C)proofread her PowerPoint presentation to guarantee good grammar and spelling
D)quickly search for the prospect on the internet to glean basic information
E)assume the prospect has never used makeup before

Question

Quizplus · Accepted Answer

The most important preparation for Angie would be to learn her products and how to give excellent facials and makeovers since the purpose of her job is to sell CosMetRx products by providing a good user experience to prospects. Having a good knowledge of the products and expertise in using them is essential to make the prospects feel confident in their purchase and ensure that they leave the counter satisfied with how they look.

Angie Meecham Works at the CosMetRx Counter at a High-End