If a customer says to a sales representative from Johnson Supply,"I've always purchased my supplies from the Ralston Company," this person is raising an objection to:

Question

Quizplus · Accepted Answer

The customer is stating that they typically purchase supplies from the Ralston Company, which indicates they may have a loyalty or preference for that particular source. This is an objection related to the source of the supplies, and the sales representative may need to address this in order to convince the customer to purchase from Johnson Supply. The other options - product, time, need, and price - don't appear to be relevant factors in the customer's objection.

If a Customer Says to a Sales Representative from Johnson