Once a salesperson has lost a deal,the salesperson should:
A)remove the client's records from the CRM system
B)send the client an email expressing displeasure with the negotiation process
C)avoid contact with the client
D)make sure the client knows about the weaknesses of the competitor
E)keep the door open for future sales

Question

Quizplus · Accepted Answer

Keeping the door open for future sales is the best option. Even if the salesperson didn't win the deal, maintaining a positive relationship with the client can lead to future opportunities. Removing the client's records, expressing displeasure, or avoiding contact can damage the relationship and hurt the chances of any future sales. Discussing the weaknesses of the competitor is also not advisable as it may come across as unprofessional and unethical.

Once a Salesperson Has Lost a Deal,the Salesperson Should