Salespeople should do which of the following when product is delivered to customers?
A)Call the shipping agent to monitor delivery.
B)Supervise the installation process on site.
C)Offer training in the use or care of the product.
D)Change the price the customer needs to pay.
E)Unpack the product by hand.

Question

Quizplus · Accepted Answer

Offering training in the use or care of the product is important to ensure customer satisfaction, as they will understand the product and will be more likely to use it properly. This can also help prevent the need for returns or repairs due to improper use. The other options are not necessary or appropriate for salespeople to do upon delivery.

Salespeople Should Do Which of the Following When Product Is