Sometimes customer expectations aren't met.When this happens it is referred to as a:
A)moment of happiness
B)moment of magic
C)moment of truth
D)moment of consequences
E)moment of misery

Name: Sometimes customer expectations aren't met.When this happens it is referred to as a: A)moment of happiness B)moment of magic C)moment of truth D)moment of consequences E)moment of misery
Brand: Quizplus
Rating: 4.8 (41 reviews)

Question

Quizplus · Accepted Answer

A moment of misery occurs when customer expectations are not met, leading to dissatisfaction.

Sometimes Customer Expectations Aren't Met