Question 1

Deciding whether to introduce a new product line is the responsibility of an operational manager.

Accepted Answer

Deciding whether to introduce a new product line is the responsibility of the strategic management team or executive management. Operational managers are responsible for implementing and managing the production and delivery of the product or service.

Question 2

Management information systems primarily support nonroutine decision making.

Accepted Answer

False

Question 3

ESSs are designed to incorporate data about external events,but they also draw summarized information from internal MIS and DSS.

Accepted Answer

ESSs are designed to incorporate both external data and internal data from MIS and DSS to provide summarized information for decision-making purposes.

Question 4

A hotel reservation system is a typical example of a management information system.

Accepted Answer

The answer of A hotel reservation system is a typical...

Question 5

Teams are formal business groups that are created to accomplish a specific task.

Accepted Answer

Teams are formal business groups that are created to accomplish a specific task.

Question 6

The decision to grant credit to a customer is normally made by a senior manager.

Accepted Answer

The answer of The decision to grant credit to a...

Question 7

Transaction processing systems are the basic business systems that serve the operational level of the organization.

Accepted Answer

Transaction processing systems (TPS) are designed to serve the operational level of an organization by processing day-to-day transactions such as sales, purchases, and payments. TPS are considered to be the foundational system of a business, and they capture and store transactional data that can be used by other systems for analysis and decision-making.

Question 8

ESSs are designed to serve the middle management of the organization.

Accepted Answer

The answer of ESSs are designed to serve the middle...

Question 9

TPS help managers monitor the firm's relations with the external environment.

Accepted Answer

TPS (Transaction Processing System) is a type of information system that supports the day-to-day business operations of a firm, such as processing transactions and generating reports. TPS can also help managers monitor the firm's relations with the external environment by providing real-time data on customer orders, inventory levels, and supplier performance, among other things. This information can be used to identify trends, opportunities, and threats in the external environment, and to make informed decisions about how to respond to them.

Question 10

Knowledge management systems are used to gather and distribute the firm's essential operational data,such as sales reports.

Accepted Answer

The answer of Knowledge management systems are used to gather...

Question 11

Operational-level manufacturing systems deal with the firm's long-term manufacturing goals,such as where to locate a new plant.

Accepted Answer

Operational-level manufacturing systems deal with the day-to-day operations of manufacturing, such as scheduling production and managing inventory, not long-term goals such as plant location. Long-term goals would fall under strategic-level manufacturing systems.

Question 12

Decision-support systems often use information from external sources.

Accepted Answer

Decision-support systems can access and use data from various external sources such as databases, sensors, and other information systems to improve their accuracy and effectiveness.

Question 13

Senior management is responsible for directing the day-to-day activities of the business.

Accepted Answer

Senior management is responsible for setting the overall direction and strategy of the business, but it is middle management and lower-level employees who are responsible for carrying out the day-to-day activities.

Question 14

Enterprise systems do not utilize order transaction data.

Accepted Answer

Enterprise systems rely heavily on order transaction data to manage inventory levels, supply chain management, and customer relationship management.

Question 15

Transaction processing systems are most commonly encountered at the senior management level of an organization.

Accepted Answer

Transaction processing systems are used at various levels of an organization, including operational level, middle management level, and senior management level. However, they are commonly used at the operational level for everyday transactions and data processing.

Question 16

Cell phones are one of the tools firms use to support teamwork and collaboration.

Accepted Answer

Cell phones have become an essential tool for communication and collaboration within teams in various organizations. With mobile phones, team members can be easily reachable and stay connected, which helps in enhancing teamwork and boosting productivity. Additionally, there are various collaboration and team communication apps that are available for mobile devices, allowing team members to share information, track progress, and work on tasks together, no matter where they are located.

Question 17

Information supplied by an enterprise system is structured around cross-functional business processes.

Accepted Answer

Enterprise systems are designed to integrate and streamline cross-functional business processes, which means the information they provide is structured around such processes. This allows for a more comprehensive and cohesive view of the organization's operations, and facilitate decision-making and coordination among different departments and stakeholders.

Question 18

Most MISs use sophisticated mathematical models or statistical techniques.

Accepted Answer

Most Management Information Systems (MIS) focus on the collection, processing, and dissemination of information to support decision-making processes rather than using sophisticated mathematical models or statistical techniques, which are more characteristic of decision support systems or operations research systems.

Question 19

ESSs are designed primarily to solve specific problems.

Accepted Answer

The answer of ESSs are designed primarily to solve specific...

Question 20

Supply chain management systems are more externally oriented than enterprise systems.

Accepted Answer

Supply chain management systems are designed to coordinate and manage the flow of goods, services, and information across various external organizations, including suppliers, manufacturers, distributors, retailers, and customers. In contrast, enterprise systems are primarily focused on integrating and automating business processes within a single organization.

Quiz 2: Global E-Business and Collaboration

Deciding whether to introduce a new product line is the responsibility of an operational manager.

Management information systems primarily support nonroutine decision making.

ESSs are designed to incorporate data about external events,but they also draw summarized information from internal MIS and DSS.

A hotel reservation system is a typical example of a management information system.

Teams are formal business groups that are created to accomplish a specific task.

The decision to grant credit to a customer is normally made by a senior manager.

Transaction processing systems are the basic business systems that serve the operational level of the organization.

ESSs are designed to serve the middle management of the organization.

TPS help managers monitor the firm's relations with the external environment.

Knowledge management systems are used to gather and distribute the firm's essential operational data,such as sales reports.

Operational-level manufacturing systems deal with the firm's long-term manufacturing goals,such as where to locate a new plant.

Decision-support systems often use information from external sources.

Senior management is responsible for directing the day-to-day activities of the business.

Enterprise systems do not utilize order transaction data.

Transaction processing systems are most commonly encountered at the senior management level of an organization.

Cell phones are one of the tools firms use to support teamwork and collaboration.

Information supplied by an enterprise system is structured around cross-functional business processes.

Most MISs use sophisticated mathematical models or statistical techniques.

ESSs are designed primarily to solve specific problems.

Supply chain management systems are more externally oriented than enterprise systems.