Larry's sales team members often argue with each other while addressing a problem and seemingly resolve their differences as soon as the appropriate solution to the problem has been found. This scenario illustrates the concept of _____.
A) autonomy
B) conservative bias
C) groupthink
D) cognitive conflict

Question

Quizplus · Accepted Answer

The scenario describes cognitive conflict, which refers to differences in opinions or ideas within a group that can lead to productive discussions and better decision-making. The fact that the team members are able to resolve their differences once an appropriate solution is found suggests that they were engaging in cognitive conflict rather than succumbing to groupthink (C) or exhibiting autonomy (A) or conservative bias (B).

Larry's Sales Team Members Often Argue with Each Other While