Peter is a manager at a fast-food restaurant. He wants to introduce a kid's meal into the restaurant's menu. He wants to convince his team to agree with his idea without being forced into it. In this case, which type of conflict will be healthy?
A) Interpersonal conflict
B) Cognitive conflict
C) Intrapersonal conflict
D) Affective conflict

Question

Quizplus · Accepted Answer

Cognitive conflict is a healthy type of conflict where team members have different viewpoints but are able to engage in respectful debate and discussion to reach a mutually beneficial solution. This type of conflict can lead to new ideas and innovation. In this case, introducing a kid's meal could potentially attract more families to the restaurant and increase sales, but may also require changes in the kitchen and menu. Having a cognitive conflict about this idea can help the team weigh the pros and cons and come up with a well-informed decision.

Peter Is a Manager at a Fast-Food Restaurant