A group of newly recruited employees were bullied by senior members of the facilities team. Jodie, one the team members who witnessed the event, wrote a letter to the head of her division describing the bullying incident. In this case, Jodie is engaging in _____.
A) downward communication
B) upward communication
C) horizontal communication
D) informal communication

Question

Quizplus · Accepted Answer

Jodie is engaging in upward communication by reporting the incident to the head of her division. Upward communication is the flow of information from lower-level employees to higher-level employees or management.

A Group of Newly Recruited Employees Were Bullied by Senior