Unlike upward communication, horizontal communication:
A) is usually seen in organizations with centralized authority.
B) helps higher-level managers assess organizational performance and effectiveness.
C) helps people at the same organizational level resolve conflicts without involving high levels of management.
D) encourages those at lower levels in an organization to share their concerns with higher-level authorities.

Question

Quizplus · Accepted Answer

Horizontal communication is communication between people at the same organizational level. It is intended to help resolve conflicts, coordinate tasks, and share information within departments or teams without involving high levels of management. It is not related to centralized authority or assessing organizational performance. It is also distinct from upward communication, which involves communication from lower levels to higher levels of management.

Unlike Upward Communication, Horizontal Communication