Anaya owns a store that sells leather products made from mushroom caps. She cares for the environment and the welfare of the animals. To run her business successfully, she employs people who think outside the box and wish to protect animals from exploitation. This is an example of _____.
A) concertive control
B) objective control
C) bureaucratic control
D) normative control

Question

Quizplus · Accepted Answer

Normative control refers to the management approach where employees are guided by shared values and norms, aligning with Anaya's focus on environmental care and animal welfare.

Anaya Owns a Store That Sells Leather Products Made from Mushroom