Jackson Caputo owns and operates Jax Stables,a complete horse service that offers grooming,training,show training for handlers,boarding,and veterinary care.To maintain a quality image,Caputo regularly provides training for each employee in the company's operations,objectives,and expected performance standards.What unique aspect of services is Caputo attempting to address?

Question

Quizplus · Accepted Answer

Heterogeneity causes inconsistency and lack of standardization.Training helps to alleviate these conditions.

Jackson Caputo Owns and Operates Jax Stables,a Complete Horse Service