Ernest Has Three Engineering Degrees

Ernest has three engineering degrees.He has hired an interior decorator to update his home.He is tremendously frustrated when he asks what he thinks are simple questions about weight-bearing walls and insulation requirements,and the designer is unable to understand.Yet Ernest has the same problems when the designer starts talking about mauve,cerise,and magenta.Why is the communication process not working in this instance?

A) The channel is hindered.
B) Noise is interfering with both encoding and decoding.
C) The wrong medium has been used.
D) The sender and receiver do not share overlapping frames of reference.