Susan is a pediatric oncology nurse,which means that she works on both the pediatric floor of the hospital and the oncology floor of the hospital.She is on a pediatric team and an oncology team.Her pediatric team is a nightmare - the "team leader" seems totally unable to direct the team to have meaningful conversations or to make productive decisions.Susan often feels as though all of the individual members could do more work on their own than the team,as a whole,can do.The oncology team is a dream - the team leader is truly a leader and the team often feels empowered.Every member says that she (or he!) cannot believe that the team is able to accomplish so much - it feels very nonsummative.Which of the following "warnings" or "advice" about teams could best apply to this discrepancy?
A) Teams have to be implemented carefully,with input from employees.
B) Teams cannot be imposed from above;they have to have real buy-in from workers if they're going to be truly participatory.
C) Team-members need adequate training in team processes,such as decision-making and leadership skills.
D) Team-members need to understand the ways in which they can exact control one another so that they don't abuse their power.
Correct Answer:
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