Question 1

In which type of organizational structure is power distributed,and the ideal environment flexible and adaptable?

Accepted Answer

B

Question 2

Effective,cross-cultural communication in today's global and "flattened" world is:

Accepted Answer

Effective, cross-cultural communication in today's global and "flattened" world is difficult to achieve. Despite advancements in technology, differences in language, customs, and communication styles can still create barriers to effective communication. It requires a high level of cultural sensitivity, awareness, and the ability to adapt to different communication styles to truly achieve effective cross-cultural communication.

Question 3

At Zara,decision rights for ordering have been granted to whom?

Accepted Answer

Store managers at Zara have been granted the decision rights for ordering, allowing them to respond quickly to local market trends and demands.

Question 4

The organizational structure of Tata Consulting Services (TCS)is a ___________ organizational structure.

Accepted Answer

TCS is a large multinational corporation that operates in multiple industries and regions. A hierarchical organizational structure is typically used by large organizations like TCS, where they have a clear chain of command and reporting structure. This allows for efficient decision-making and delegation of tasks.

Question 5

Organizational design is all about making sure that _________ are properly allocated,reflecting the structure of formal reporting relationships.

Accepted Answer

Organizational design involves determining how decision-making power is distributed across various levels of the organization. This ensures that decision rights are properly allocated, reflecting the structure of formal reporting relationships. While other factors such as business processes, values, incentives, and information systems are also important, they are not the main focus of organizational design.

Question 6

Cognizant's organizational structure was ________,but realized as its organization grew and its services became more complicated that a __________ structure for the organization was more appropriate.

Accepted Answer

The first part of the statement indicates that Cognizant had a hierarchical structure. The second part suggests that due to growth and complexity, a matrix structure would be more appropriate. Therefore, the best choice is D - hierarchical, matrix.

Question 7

Traditional organizations have one of four types of organizational design. What are these four structure types?

Accepted Answer

The four types of organizational design are hierarchical, flat, matrix, and networked. Option B includes all four of these types, making it the correct choice. Option A includes one inaccurate term, "technology," which is not a type of organizational design. Option C is almost accurate but includes "information" instead of "hierarchical." Option D is similar to option B but replaces "hierarchical" with "traditional," which is not as accurate. Option E includes "social," which is not a recognized type of organizational design.

Question 8

All statements below are true about a matrix organization structure EXCEPT:

Accepted Answer

The answer of All statements below are true about a...

Question 9

IS plays three important roles in management control processes. These processes are data collection,evaluation,and _______________.

Accepted Answer

IS plays an important role in communication during management control processes. It allows for timely and accurate communication between managers, employees, and other stakeholders involved in the control process.

Question 10

The negative consequences of monitoring the discrete tasks an employee does include all of the following EXCEPT:

Accepted Answer

Monitoring discrete tasks can make the worker feel disconnected from the larger business process, limit opportunities for skill development, intrude upon personal freedoms, and violate privacy rights. However, it is unlikely that this type of monitoring would empower a worker to make significant contributions to the business.

Question 11

A networked organizational structure feels both like a_______ and a_______ organizational structure because it supports a rigid structure with well-connected communication networks.

Accepted Answer

A networked organizational structure combines elements of both flat and hierarchical structures. It is flat in the sense that it encourages open, widespread communication and collaboration across the organization, reducing layers of bureaucracy. At the same time, it retains some hierarchical elements to maintain a level of authority and structure.

Question 12

The dimensions of national culture include all of the following EXCEPT:

Accepted Answer

The dimensions of national culture include power distance, uncertainty avoidance, individualism/collectivism, masculinity/femininity, and long-term/short-term orientation. Gender discrimination is not considered a dimension of national culture.

Question 13

Zara's store managers place orders that reflect their localized needs.However,order fulfillment is ultimately the responsibility of the commercial team in headquarters because:

Accepted Answer

The statement mentions that the store managers place orders that reflect their localized needs. However, it is ultimately the responsibility of the commercial team at headquarters to fulfill these orders. This suggests that the commercial team has more visibility into regional demands than the store managers do, which is why they take on the responsibility of order fulfillment. This makes option C the best choice.

Question 14

This type of organizational structure is based upon the concepts of division of labor,specialization,and unity of command. Key decisions are made at the top and filter down through the organization.

Accepted Answer

The organizational structure described in the question is a hierarchical structure. It is characterized by a clear chain of command, with decision-making power concentrated at the top and filtering down through the organization. This type of structure is based on concepts such as division of labor, specialization, and unity of command, all of which are hallmarks of a hierarchical structure.

Question 15

When using information technologies to collect data for the purpose of monitoring workers,a manager should do all of the following EXCEPT:

Accepted Answer

Requiring workers to complete additional tasks is not directly related to the use of information technologies to collect data for monitoring purposes. The other choices are all considerations that a manager should take into account when monitoring workers using IT.

Question 16

In which type of organizational design do middle managers do the primary information processing and communication function,telling subordinates what to do and then reporting the outcome to senior management?

Accepted Answer

In a hierarchical organizational design, middle managers act as communication channels between senior management and lower-level employees, conveying instructions and providing feedback. This type of design is common in traditional, large corporations where there are clear levels of authority and decision-making power is concentrated at the top.

Question 17

All of the following help to develop informal networks that play an important role in an organization EXCEPT for:

Accepted Answer

Performance reviews are typically a formal process focused on evaluating employee performance and setting goals for the future. While they can certainly contribute to relationships between employees and supervisors, they are not designed to develop informal networks within an organization.

Question 18

In which type of organizational structure will employees report to two or more supervisors?

Accepted Answer

In a matrix structure, employees report to both a functional manager and a project manager, resulting in reporting to two or more supervisors.

Question 19

This newer organizational design is designed to be highly flexible so that resources can be configured quickly to respond to changing demands.

Accepted Answer

The answer of This newer organizational design is designed to...

Question 20

In which type of organizational structure is power centralized and the type of environment best supported stable and certain?

Accepted Answer

In a hierarchical structure, power is centralized at the top of the organization and decision-making flows from top to bottom. This type of structure is best suited for stable and certain environments where there is little need for rapid response or flexibility.

Quiz 3: Organizational Strategy: Managerial Levers