Question 1

Compare and contrast the organizational structures of Cognizant (after restructuring)and that of Tata Consultancy Services (TCS).

Accepted Answer

The answer of Compare and contrast the organizational structures of...

Question 2

How does IS impact the 3 managerial levers: organizational,control and cultural?

Accepted Answer

The answer of How does IS impact the 3 managerial...

Question 3

If a technology is to be successfully implemented into an organization,either the technology must fit the organization's culture or the culture must be shaped to fit the behavioral requirements of the technology.

Accepted Answer

For successful implementation of technology in an organization, either the technology should be aligned with the existing culture of that organization or organizational culture should be modified to fit the technological and behavioral requirements.

Question 4

An organization feels hierarchical when IT is used primarily as a communication vehicle.

Accepted Answer

The answer of An organization feels hierarchical when IT is...

Question 5

A corporate culture is a firm's set of shared beliefs and ____.

Accepted Answer

The answer of A corporate culture is a firm's set...

Question 6

________ reduces the operating complexity of a matrix organization.

Accepted Answer

The answer of ________ reduces the operating complexity of a...

Question 7

National culture no longer predisposes workers to act in a certain way.

Accepted Answer

National culture can still play a significant role in shaping the behavior of workers in a particular country or region. However, it is important to recognize that individuals within a culture may also have different personal values and beliefs that can influence their actions. Additionally, globalization and the increasing diversity within workplaces may lead to a blending of cultural norms and values.

Question 8

This IT-enabled network links individuals together,regardless of location,so that they may locate experts and get to know people.

Accepted Answer

The answer of This IT-enabled network links individuals together,regardless of...

Question 9

A firm is usually a mix of different organizational structures,known as a hybrid structure.

Accepted Answer

A firm can have a mix of different organizational structures such as functional, divisional, and matrix structures, which is known as a hybrid structure.

Question 10

Explain how Cognizant's "10/10/10" program is designed,its cultural impact and the role IS plays in supporting it.

Accepted Answer

The answer of Explain how Cognizant's "10/10/10" program is designed,its...

Question 11

The three components of the organizational strategy are organizational design,management control systems and _________.

Accepted Answer

The answer of The three components of the organizational strategy...

Question 12

IS makes it possible to evaluate performance by capturing current data in addition to analyzing historical dat
a.Often managers are faced with an overwhelming volume of data and analyzing it becomes very time consuming,a situation known as ____________.

Accepted Answer

The answer of IS makes it possible to evaluate performance...

Question 13

A ________ organization allows a firm to concentrate on both function and purpose.

Accepted Answer

The answer of A ________ organization allows a firm to...

Question 14

Ideally,the person who has the most information about a decision and who is in the best position to understand the relevant issues is the person with __________ for the decision.

Accepted Answer

The answer of Ideally,the person who has the most information...

Question 15

Different organization structures reflect the different organizational strategies that are used by firms to implement their business strategy.
 
Resposne: See page 76

Accepted Answer

This statement is true and can be found on page 76 of the source material. The chapter discusses how different organizational structures are used by firms to implement their business strategy.

Question 16

This term is used to describe a situation where technology ienables individuals from all parts of the organization to reach and communicate with all other parts of the organization.

Accepted Answer

The answer of This term is used to describe a...

Question 17

Cognizant moved to a matrix organization to "foster continuous operational implementations and better bottom-line results for clients." Explain how the change of organizational design allowed Cognizant to succeed.

Accepted Answer

The answer of Cognizant moved to a matrix organization to...

Question 18

Cognizant needed to reinvent its organizational structure many times to make sure that it properly facilitates the flow of information between employees.

Accepted Answer

Cognizant has gone through multiple organizational changes over the years to ensure effective communication and collaboration within the company.

Question 19

Differences in organizational and national culture normally do not affect system development and use.

Accepted Answer

Organizational and national culture can have a significant impact on system development and use, including factors such as communication styles, decision-making processes, and attitudes towards technology. Developers and users from different cultures may have different expectations and preferences for how a system should function, which can influence its design and implementation.

Question 20

The use of performance data by managers is generally welcomed by workers and nonthreatening to workers when the data is used for compensation rather than to improve performance.

Accepted Answer

The use of performance data for compensation can be threatening to workers, as it can create competition and encourage individuals to prioritize their own success over teamwork and collaboration. The use of performance data to improve overall performance and provide feedback can be more beneficial to workers and is generally seen as a positive practice.

Quiz 3: Organizational Strategy: Managerial Levers