In which of the following steps of the selling process is a salesperson most likely to meet the customer for the first time?
A) prospecting
B) preapproach
C) follow-up
D) approach
E) closing

Question

Quizplus · Accepted Answer

The approach stage is when a salesperson meets the potential customer for the first time and begins to establish a rapport with them. Prospecting is the stage where the salesperson identifies potential customers, the preapproach stage is when the salesperson researches the potential customer before making contact, the follow-up stage is after the sale has been made, and the closing stage is when the salesperson asks for the sale.

In Which of the Following Steps of the Selling Process