SCENARIO 14-1 Your small company has discovered that other companies are able to outbid you; your entire operation and product are in need of complete reorganization and redesign.
Two years later, you have made numerous changes to the company structure and culture, and slowly the company is becoming competitive; you are not yet content and want to progress further, but when you ask your executive team to identify ways to increase cost efficiency, one manager groans and says "here we go again ..."; this resistance to change is likely
A)inertia.
B)limited focus.
C)cynicism.
D)lack of respect.
E)self-interest.

Question

Quizplus · Accepted Answer

The manager's negative attitude and reaction suggest cynicism, which is a resistance to change and a belief that any efforts to improve will ultimately fail.

SCENARIO 14-1 Your Small Company Has Discovered That Other Companies