Tina has been put in charge of a major change effort in her department, and the biggest challenge she is facing is overcoming individual resistance and group conformity.Her change efforts should be focused on
A)groupthink.
B)moving.
C)unfreezing.
D)refreezing.
E)restraining.

Question

Quizplus · Accepted Answer

Tina should focus on unfreezing, which involves breaking down the existing habits, values, and attitudes that are creating resistance to change. This may involve communicating the need for change, identifying the benefits of the change, and providing training and support to help employees make the transition. Groupthink may be a contributing factor to resistance, but it is not the primary focus of the change effort. Moving, refreezing, and restraining are not relevant to addressing individual resistance and group conformity.

Tina Has Been Put in Charge of a Major Change