The re-engineering process requires reorganization around horizontal processes; the executive team knows this announcement will create resistance to change and stress in the organization.Because this change does not have to be announced for another few months,it is agreed the weekly blog will not report on this matter.This strategy for overcoming resistance to change is called
A)education and communication.
B)participation and involvement.
C)developing positive relationships.
D)manipulation and co-optation.
E)explicit and implicit coercion.

Question

Quizplus · Accepted Answer

Choosing not to disclose information about the re-engineering process in the weekly blog, with the understanding that it might create resistance and stress, is an example of manipulation. This approach involves controlling information or structuring events to manage the response to the change, which aligns with the definition of manipulation and co-optation.

The Re-Engineering Process Requires Reorganization Around Horizontal Processes; the Executive